This Privacy Policy explains how Spin Kong, operated by Win Top Ltd, collects, uses, stores, and shares your personal data when you use our web platform. It applies fully to all players residing in the United Kingdom. Please read it carefully so you understand how your information is handled and what rights you hold.

What We Collect and Why

When you create an account, we collect identifying information such as your full name, date of birth, email address, and country of residence. This is necessary to verify your identity, comply with our licensing obligations, and ensure that our services are used responsibly. During transaction processing — whether you are depositing or withdrawing funds — we also collect payment-related details such as card information or digital wallet identifiers. We do not store full card numbers ourselves; that data is handled directly by our payment processors in accordance with their own security standards.

We may also collect technical data generated during your sessions on our web platform. This includes your IP address, browser type, device type, and session activity logs. We use this information to maintain the security and stability of the platform, detect unusual or potentially fraudulent behaviour, and ensure the site functions correctly across different browsers and devices.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption during transmission, and is stored on secure servers with restricted internal access. Only staff members with a legitimate operational need are permitted to view personal account data, and those individuals are bound by confidentiality obligations.

We share your data with third parties only in limited and specific circumstances. Payment gateways require transaction details to process your deposits and withdrawals. Identity verification services receive the personal information needed to confirm your identity and age, as required under our licensing conditions. Regulatory and licensing authorities may also request access to player data where we are legally obliged to provide it. We do not sell your personal data to third parties, and we do not share it for marketing purposes without your explicit consent.

We retain your personal data for as long as your account remains active. Following account closure or a prolonged period of inactivity, we retain records for the period required under applicable regulatory standards. This is necessary to meet our compliance obligations, resolve disputes, and respond to any queries from licensing authorities. Once the applicable retention period has elapsed, your data is securely deleted or anonymised.

You have the right to request access to the personal data we hold about you, to ask for corrections where information is inaccurate, and to request the removal of your data where no legal obligation requires us to retain it. To exercise any of these rights, please contact us through the support channels available on our web platform. We will respond to all such requests within a reasonable timeframe.

If we make material changes to this Privacy Policy, we will notify you through our platform or via the email address registered to your account. Continued use of the platform following any update constitutes acceptance of the revised terms. If you have concerns about how we handle your data that we have not resolved to your satisfaction, you may refer the matter to the relevant data protection authority in your jurisdiction.